Medicare Advantage
Disenrolling From Your Plan
Need to leave your Blue Cross Medicare Advantage plan? Learn when and how you can.
Guidelines for Leaving the Plan
There may be a time you need to leave your Medicare plan. This means your membership in Blue Cross Medicare Advantage is ending.
Voluntary Disenrollment – When You Choose to Leave Your Plan
You may end your membership in our plan during certain times of the year, known as enrollment periods.
- All members have the option to leave the plan during the Annual Enrollment Period between October 15 and December 7.
- If you qualify for a Special Enrollment Period, you may be eligible to leave the plan at other times of the year.
To voluntarily disenroll:
- You must choose to leave the plan.
- You need to provide signed, written notice to Blue Cross Medicare Advantage. If you enrolled through your employer group, your employer group must make the request to disenroll you. You can find out more about this in your Evidence of Coverage.
- To learn more, call Customer Service at the number listed on your member ID card. Or call Medicare at 1-800-MEDICARE (1-800-633-4227 ), 24 hours a day, 7 days a week. If you are hearing or speech impaired, please call 1-877-486-2048.
Involuntary disenrollment – When You are Removed From Your Plan
There are certain cases when a member must be disenrolled:
- Death of the member
- A move out of the plan’s service area
- Member no longer qualifies for Medicare
- Failure to pay any premiums or late enrollment penalties
- Member enrolls in a different Medicare Advantage prescription drug plan or Medicare Supplement Insurance Plan
- Blue Cross and Blue Shield of Texas stops offering this plan in the area where it had previously been available
- Intentionally misrepresent of information given to BCBSTX about reimbursement for third-party coverage
No matter the reason, we will never remove you from your plan because of your health.